Training workers in the utility industry can be especially difficult. Real-world training conditions are complex, dangerous, expensive and hard to simulate.
PIXO has responded to these challenges by developing industry-specific virtual reality modules that provide highly effective approaches for skill and safety training.
Chicago-based Peoples Gas, for example, employs PIXO’s Gas Meter Safety Inspection VR training module to train field technicians and its 1,600 employees on the myriad range of meter types, installation configurations, and defects. Trainees are quickly exposed to numerous different scenarios drawn from the millions of possibilities, without having to travel to separate locations and shadow more experienced workers for extended periods of time.
Trainees embark on a virtual route where they locate and report common and uncommon defects, in a lifelike 3D environment. The randomized scenarios provide a unique experience for each user, every time they train. Trainers gain unparalleled visibility of the training process, with access to user management, reporting, and analytics to monitor and measure trainees’ performance and progress over time.
The VR environment provides virtual on-the-job training as workers repeatedly practice responding to varying scenarios. They use realistic diagnostic tools to check for mechanical defects and gas leaks, and they learn to file accurate and complete reports. The VR modules also train workers on emergency response, meter locating, corrosion activities and safety inspections.
The immersive and highly engaging VR environment can be as fun as a game, while at the same time provide a highly effective way to train workers to reliably perform their critically-important job of ensuring the safety of natural gas installations.